Shipping Costs and Options

A variety of shipping costs and methods are available for every country. Full details and average delivery times can be obtained by clicking on the navigation bars below.
 

  
February 2017 Special

Free Shipping on all orders of $100 or more to USA & Canada


All CDs

All 45s (except bulk)

Ordering Methods With a Credit Card
(See below for ordering without a credit card)

Our minimum credit card order is US$20.00 / CDN$20.00 including shipping charges
See "Ordering Without a Credit Card" below for information on placing smaller orders 

Internet Secure (Shopping Cart) Ordering for our CDs 

Due to continually increasing costs we have shut down our secure server - please use one of the other ordering methods below

Use our Toll-Free Number - the fastest & easiest method

USA & Canadian customers can use our toll free number to phone your order in using your credit card. Our toll-free number is 1-800-494-6129. Our toll-free number is for credit card orders only and our minimum credit card order is $20.00 (including shipping charges). Overseas customers please call (905) 813-9544. 

Our Regular Telephone Number

If you wish us to check stock (up to 10 items maximum) or if you wish any kind of information or you need help to placing an order of less than US$20.00 / CDN$20.00 we will be happy to assist you on our regular telephone number. Please call (905) 813-9544.

E-Mail Orders

Send credit card number & expiry date, complete name, address and records / CDs /  book(s) desired and E-Mail to: conrecs@gocontinental.com

For increased security, send your card number in one E-Mail, the expiry date in second E-Mail. Security number (on reverse of your card) is not needed here.

Mail Order

Send credit card number & expiry date, complete name, address and records / CDs /  book(s) desired and mail to: Continental Records Company Ltd, P O Box 7, Streetsville ON L5M 2B7

Ordering Methods Without a Credit Card
(See above for ordering with a credit card)

Send cash, cheque or money order, complete name, address and records / CDs /  book(s) desired and mail to: Continental Records Company Ltd, P O Box 7, Streetsville ON L5M 2B7

Note that there is no minimum order requirement if you use our mail order service and pay by cash, cheque or money order. You can order a single 45 RPM record if you wish - just include payment for the record(s) you want plus the appropriate shipping cost.

CD & 45 RPM Records Pricing

All pricing for every CD we sell is on the page that details the CD.

All pricing for every 45 RPM is on the page that details the 45 we sell (at the top or bottom of the page) or click here for 45 RPM pricing.

Warranty / Guarantee

Every individual 45 RPM record and CD we sell is brand new and guaranteed. If you are not happy with the condition of any 45 / CD please return it and we will replace it. Shipping charges on returns are the responsibility of the customer. No warranty on 45 RPM records sold as "bulk."

Customer Comments on our Service

Customer service is the single most important factor in a company's success. Offering exceptional customer service at any level in an organization is the key factor that determines to what degree a business - or employee - survives, thrives and stands apart from their competitors.

See what our customers say about us! Visit our customer feedback page.

Statements / Stock / Inventory Checks

Generally, providing a stock check statement (pro-forma invoice) on our
inventory is a service we provide the following customers only:

  • That could possibly be below our minimum credit card order amount if a few of our records are out of stock
  • Are sending a very small order paid by cheque or money order via mail and want to know the exact amount to send.
  • Are non USA-Canada customers paying via money order who must pay exhorbitant extra costs to cash our refund cheques.
If you don't fall in the above category we recommend you just place your order without a stock check. We will ship your order today or tomorrow. Most orders are filled at more than 90% Many are filled at 100%

How to Get a Statement By Telephone
Phone (905) 813-9544 during our standard business hours (8:30 AM to 4:30 PM) Eastern Time Monday through Saturday). We will check ALL the records by any one artist or up to ten records by a variety of artists while you are on the telephone.

How to Get a Statement By E-Mail
If you are looking for a specific artist list all the songs (or records) you want to purchase from us (a "want list"). If you want a variety of artists, list the (up to 10) records you want to purchase from us (a "want list") - this list should be in alphabetical order by artist. Either way we will respond to your specific request by E-Mail.

Request For Statements Exceeding 10 Records or One Artist
If you must have a statement before you place a larger order please contact us by telephone or E-Mail. A larger statement can be provided if you provide a "deposit" beforehand.


Most recent web page review : 2011 07 27

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